We all have a heightened awareness that the Coronavirus has made its presence known in our state.
We would like to address any fears that may begin to develop regarding the impact of the environment we now find ourselves in and your work with us at OWC.
We are keeping abreast of the developing situation and will swiftly modify our practices as needed to ensure every OWC client is comfortable that we are taking this situation seriously.
We are 100% committed to ensuring OWC remains a safe therapeutic environment.
With the closure of non-essential businesses, schools, and major facilities, we are offering online therapy sessions via Zoom (video) instead of in-person appointments. Please note that unless your clinician is also ill, we are planning to conduct sessions as usual. If you feel well enough to attend your session, it is expected that you will keep your appointment, via Zoom (see more information about Zoom below).
We will continue to provide online therapy for the present and are accepting new clients. We plan to continue with remote sessions until we can meet face to face w/o masks or it becomes apparent that we must return to in-person sessions with face masks (e.g. insurance no longer pays for telehealth).
If you have ANY questions or concerns, please reach out to us.
The Washington State Department of Health has established a call center to address questions from the public as well. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1-800-525-0127, and press #.
Why We Use Zoom
OptimalLife Wellness Center continues to provide counseling services to customers during the COVID pandemic through online therapy sessions via Zoom. We adhere to all government regulations to ensure your family, and our employees stay safe during the Coronavirus crisis. To learn more, call us at (425) 646-2778.
In the meantime, please learn more about why Zoom is a great option for providers because we care about ensuring your safety.
—Zoom is a publicly-traded company whose videotelephony solutions are used by hundreds of millions of healthcare, education, technology, and other customers worldwide. Like many other therapists and counselors, OptimalLife Wellness Center chose Zoom as a secure, HIPAA-compliant solution.
—You may have read in the news about Zoom security. The company has made a number of recent enhancements to address security and privacy; please see Zoom CEO Eric Yuan’s post for more details. OptimalLife Wellness Center recommends using the latest version of Zoom and all client meetings are configured to be secure by default.
Your security and privacy are important to us. If you have additional questions or concerns, please let us know at (425) 646-2778.